We're a small team of VoIP engineers who got tired of watching businesses overpay for phone systems that nobody maintains properly.
OpsVoice was started because we kept seeing the same problem: businesses paying $60, $80, even $100 per line per month to big carriers — and getting ticket queues and offshore support centers in return. When something breaks, they wait days. When they need a change, they fill out a form.
We built OpsVoice to work differently. Flat-rate pricing, no long-term contracts, and direct access to the engineer who actually manages your system. When you call, you reach the person who built it.
We focus on small and mid-size businesses in New Jersey, New York, and Pennsylvania — the kind of offices that need a phone system that just works, without a full-time IT department to babysit it.
There's no tier-1 support team reading from a script. When you call with a problem, the person who answers is the person who manages your system.
We monitor every system 24/7. If something goes sideways at 2am, we're on it before your office opens. Most issues get resolved before anyone notices.
We publish our rates publicly and quote custom deployments with full line-item detail. No "we'll have a sales rep call you" — just clear pricing for what you actually need.
Number porting, device provisioning, IVR setup, staff training — we handle the whole cutover. You don't have to coordinate between multiple vendors.
Standard plans are month-to-month. If we're not delivering value, you can leave. We stay competitive by actually being good, not by trapping you in a contract.
Every call, every ticket, every after-hours emergency is handled by our team in the U.S. No outsourced support centers, ever.
We're local to the tri-state area, but we support businesses nationwide for hosted and remote deployments.
Our home base. We serve businesses across the entire state, with on-site support available throughout NJ.
NYC metro area, Long Island, and upstate NY. On-site or remote — we work with your preference.
Philadelphia metro, eastern PA, and beyond. We support both in-person and fully remote deployments.
SIP trunking and hosted PBX can be deployed anywhere. We support clients across the country remotely.
HIPAA-friendly configurations, after-hours routing, appointment line setup, multi-provider extensions.
Call recording for compliance, direct attorney extensions, professional auto attendant, client-facing DID numbers.
CPA firms, engineering groups, consultancies — businesses where reliability and call quality matter.
One unified phone system across all locations. Shared call queues, inter-location transfers, centralized management.
Mobile apps so field techs use their business number. Ring groups that catch calls when staff are on the road.
Scale from 2 lines to 50+ without changing systems. Add extensions the same day someone's hired.
"The migration was completely seamless. They ported our numbers, provisioned all the phones, and our staff barely noticed the cutover. Call quality is noticeably better."
"We had chronic dropped calls with our old provider. Since switching to OpsVoice we haven't had a single outage. And when we have questions, someone actually picks up."
"Flat-rate pricing and no long-term contract made this an easy decision. We added 4 lines when we hired new staff and it took one email. That's how it should work."
Get a no-pressure quote. We'll review your setup and give you a clear picture of what it costs and how long it takes.
Or email us at info@opsvoice.com